Choosing a payment method
Deposit methods and the live cashier
BongoBongo accepts Airtel Money, MTN and Zamtel in Zambia. Airtel users get both a USSD option and a website option, while MTN and Zamtel deposits run through the website. The cashier screen shows the exact methods open to your account.
The deposit page shows a minimum of ZMW 1, and the value beside the selected method confirms it just before you pay.
Before approving mobile money
Use a mobile number you control and check that the account details are correct. The handset prompt shows the amount and merchant information for the request you just created, so approve it when they match.
Deposits and withdrawals are free of BongoBongo fees, and the mobile-network provider may apply its own charge. The handset prompt or provider message shows the final amount.
Your mobile-money PIN, account password and one-time code stay with you. A transaction reference is all support needs to identify a payment.
If a deposit takes a moment
First see whether the mobile-money transaction completed or is pending. Refresh the account once and give the payment method a moment to update, since a second identical deposit would be a separate charge.
If the payment completed but the betting balance did not change, save the amount, approximate time, method and transaction reference. Use the support page to choose a channel, and hide unrelated balances or personal details in screenshots.
Registration must be complete before funding. The registration page explains the +260 mobile-number flow, while the app page distinguishes the Android APK from mobile-browser access.
Deposits and withdrawals are different jobs
A deposit adds funds to the account, and a withdrawal sends an available balance out, each with its own minimums and checks. The withdrawal screen shows the cash-out limit and the withdrawal path for your account.
For the cash-out sequence, timing and steps for a request in progress, continue to the withdrawal page. Account verification and provider processing are part of each request.
Funding in a few steps
Sign in with your registered mobile number, open the deposit area and pick Airtel Money, MTN Mobile Money or Zamtel Kwacha. Airtel offers a USSD route and a website route, while MTN and Zamtel run through the website cashier. Enter an amount from ZMW 1, approve the mobile-money request on your handset and keep the transaction reference. Deposits and withdrawals are free of BongoBongo fees, and withdrawals start from ZMW 10 to the registered number. Sports betting, casino games and Aviator are all open to an account funded this way.
Set the limit before the transaction
BongoBongo offers deposit limits and self-exclusion. A limit works best when you choose it before the next payment prompt, at an amount that fits your budget. BongoBongo is for adults aged 18 and over.